Terms and Conditions

Version 2.0 – Effective November 14, 2025

Table of Contents

• 1. Introduction
• 2. Definitions
• 3. Eligibility and Account Registration
• 4. Business History and Entity Status
• 5. Scope of Services
• 6. User Responsibilities and Obligations
• 7. Website Projects, Timelines and Abandonment
• 8. Membership Fees, Billing and Cancellations
• 9. Metered Usage Fees and Third Party Charges
• 10. Domain Registration and Transfer Policies
• 11. Account Transfers to Other Agencies
• 12. Artificial Intelligence Tools and Agents
• 13. Intellectual Property Rights
• 14. Affiliate Program Terms
• 15. Compliance Requirements
• 16. Non Disparagement and Feedback Requirements
• 17. Data Security, Backups and Retention
• 18. Service Level Expectations and Uptime
• 19. Force Majeure and Third Party Dependencies
• 20. No Guarantees or Warranties
• 21. Warranty Disclaimer
• 22. Limitation of Liability
• 23. Indemnification
• 24. Termination Rights and Account Suspension
• 25. Beta Features and Experimental Tools
• 26. Governing Law, Venue and Arbitration
• 27. Modifications to These Terms
• 28. Severability
• 29. Entire Agreement
• 30. Contact Information

1. Introduction

These Terms and Conditions explain the rights and responsibilities associated with accessing and using the software platform, artificial intelligence tools, websites, automations, consulting services and business systems provided by American Dreams Marketing LLC. This agreement applies to every individual or company that uses our technology, services or platform. By creating an account, using the software, engaging with any service we offer, or continuing to access the Platform after these Terms are posted, you agree to these Terms and acknowledge that you have read and understood them in their entirety. You should read this document carefully because it forms a legally binding contract between you and American Dreams Marketing LLC. If you do not agree to these Terms, you must immediately discontinue use of the Platform and Services.

2. Definitions

For clarity and to avoid misunderstandings, the following definitions apply throughout these Terms.

Company refers to American Dreams Marketing LLC, registered in the State of New Jersey, located at 274 W Park Ave, Egg Harbor City, New Jersey 08215.

Platform refers to the business software, websites, funnels, CRM systems, calendars, messaging features, artificial intelligence agents, automations and related digital systems we provide through our white label infrastructure, including all updates, modifications and new features.

Services refers to all technology, support, training, consulting, design work, AI tools, automations and any other work performed by American Dreams Marketing LLC on behalf of or for the benefit of the User.

User, You, Your refers to any individual, business entity, contractor, employee or affiliate who accesses the Platform or Services in any capacity, whether as a paying customer, trial user, affiliate or otherwise.

Client Content refers to information, images, data, text, audio, video, documents, scripts, customer lists, business records or other material provided, uploaded, created or supplied by the User within the Platform.

AI Output refers to any text, audio, images, actions, recommendations, responses or other content produced by artificial intelligence systems within the Platform, including but not limited to chatbots, voice agents, workflow automations and content generation tools.

Third Party Providers refers to companies whose technology, infrastructure or services the Platform relies upon, including but not limited to Go High Level, Twilio, Stripe, OpenAI, ElevenLabs, Google, Meta, Cloudflare, Mailgun, AWS and others.

Proprietary Materials refers to workflows, automations, AI scripts, prompt templates, funnel designs, pipeline configurations, email sequences, custom integrations, training materials, documentation and any other systems, processes or intellectual property developed or owned by American Dreams Marketing LLC.

3. Eligibility and Account Registration

You must be at least eighteen years old and legally authorized to enter into binding contracts under the laws of your jurisdiction. When creating an account you must supply accurate, complete and current information including your legal name, business name if applicable, valid email address, phone number and payment information. Any incorrect, incomplete or fraudulent information may result in immediate suspension or termination without refund. You are solely responsible for maintaining the confidentiality of your login credentials, passwords and account access information. You are responsible for all actions taken through your account, whether authorized by you or not. If you suspect that someone has accessed your account without permission, or if your credentials have been compromised, you must notify us immediately via email to [email protected]. Failure to maintain account security may result in termination and financial liability for unauthorized usage charges.

4. Business History and Entity Status

American Dreams Marketing LLC previously operated and conducted business through a separate legal entity known as Build-A-Brand Worldwide LLC. The Build-A-Brand Worldwide LLC entity has been formally dissolved and is no longer active. It no longer conducts business of any kind, holds any assets or maintains any legal obligations. American Dreams Marketing LLC is the only active legal entity providing services, technology, support and contractual relationships. American Dreams Marketing LLC does not assume, acknowledge or accept any obligations, liabilities, debts, commitments, partnerships, agreements, warranties or representations made by or attributed to Build-A-Brand Worldwide LLC or any individuals or organizations previously associated with that entity. Any prior agreements, proposals, quotes, verbal commitments or understandings related to Build-A-Brand Worldwide LLC are null and void. This agreement with American Dreams Marketing LLC constitutes a new and independent relationship.

5. Scope of Services

We provide a comprehensive business platform designed to help clients manage communication, build websites, collect payments, automate workflows, communicate with customers, schedule appointments, launch marketing campaigns and utilize artificial intelligence agents. This Platform is powered by a white label system built on infrastructure provided by Third Party Providers. Because the Platform depends heavily on external systems, networks, APIs and services that are outside of our direct control, we cannot and do not guarantee uninterrupted availability, specific performance levels, uptime percentages, response times or the functionality of any particular feature. Services are provided on an as is and as available basis. We reserve the right to modify, suspend, discontinue or limit access to any feature, tool or service at any time without prior notice.

6. User Responsibilities and Obligations

Users must comply with all applicable federal, state, local and international laws, regulations and industry standards related to data protection, privacy, marketing, communication, advertising, consumer protection, electronic messaging and business operations. This includes but is not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), A2P 10DLC registration requirements, Federal Trade Commission regulations and any other laws governing commercial communications and data handling.

Users are solely responsible for maintaining accurate, documented and auditable consent records for all marketing communications including calls, text messages, emails and other outreach. Users must implement proper opt-out mechanisms and honor unsubscribe requests immediately. Users must not upload, store, transmit or process any illegal content, stolen data, copyrighted materials without proper authorization, trade secrets, sensitive personal information such as Social Security numbers, financial account credentials, medical records, or any content that violates the rights of third parties.

Users must not attempt to reverse engineer, decompile, copy, clone, scrape, export or replicate any part of the Platform. Users must not interfere with system functionality, attempt to bypass security measures, overload servers, inject malicious code or engage in any activity that disrupts service for other users. Users must not use the Platform to send spam, conduct phishing attacks, distribute malware, engage in fraud or facilitate any illegal activity. Violation of these responsibilities may result in immediate account termination, financial liability and legal action.

7. Website Projects, Timelines and Abandonment

Website design projects, funnel builds, automation implementations and other custom development work require active participation, timely communication and content delivery from the client. Project timelines, completion dates and delivery schedules depend entirely on how quickly the client provides required content, materials, approvals, feedback, access credentials, branding assets and other necessary items.

A project is considered abandoned if the client fails to respond to communication attempts for fourteen consecutive calendar days. Prior to declaring a project abandoned, American Dreams Marketing LLC will make reasonable efforts to contact the client through multiple channels including email, phone calls, text messages and platform notifications. We will document all communication attempts including dates, times, methods and content of each outreach. The fourteen day abandonment period begins from the date of the client's last substantive response or the last delivery of requested materials, whichever is later.

If a client provides an update, acknowledges our communication or requests additional time during the fourteen day period, the abandonment timeline resets and begins again from that point. However, if the client indicates a timeline for delivery but then fails to meet that timeline and becomes unresponsive, the original abandonment process resumes.

Once a project is officially declared abandoned, all fees paid are non-refundable. The project will be administratively closed and all work will cease. If the client later wishes to resume the project, they must initiate a new project request, pay new project fees and restart the process from the beginning. Any work completed prior to abandonment will be reviewed to determine if it can be incorporated into the new project, but there is no guarantee that prior work will be usable or transferable.

8. Membership Fees, Billing and Cancellations

Access to the Platform is provided through a monthly subscription membership plan priced at one hundred eleven dollars ($111.00) per month. All membership fees are billed in advance on a recurring monthly basis through Stripe or other payment processors designated by American Dreams Marketing LLC. Payment is due immediately upon subscription and on the same day of each subsequent month.

Refund Policy

All membership fees, setup fees, project fees and service charges are strictly non-refundable except where specifically required by law in your jurisdiction. This no-refund policy applies regardless of usage level, satisfaction with services, technical difficulties, change of business circumstances or any other reason. Specifically:

• No refunds are provided for partial months of service
• No refunds are provided after any services have been rendered or Platform access has been granted
• No refunds are provided due to dissatisfaction with AI Output, feature performance or results achieved
• No refunds are provided for third-party usage fees already incurred through Twilio, OpenAI or other providers
• No refunds are provided for projects that are cancelled by the client or declared abandoned
• No refunds are provided for accounts terminated due to Terms violations

Payment Failures and Late Fees

If a scheduled payment fails due to insufficient funds, expired payment method, bank decline or any other reason, your account will enter a grace period. You will receive notification of the payment failure via email and platform notification. If payment is not successfully processed within five (5) calendar days of the original due date, your account will be suspended and access to the Platform will be restricted.

A late fee of ten dollars ($10.00) will be assessed if payment remains outstanding for seven (7) calendar days after the original due date. An additional late fee of twenty-five dollars ($25.00) will be assessed if payment remains outstanding for fourteen (14) calendar days after the original due date. These late fees are in addition to the original membership fee owed.

Accounts that remain unpaid for thirty (30) calendar days after the original due date may be permanently terminated. Upon termination for non-payment, all account data including contacts, messages, automations, websites, funnels, files, recordings and any other content may be permanently deleted without further notice. American Dreams Marketing LLC is under no obligation to provide data exports, backups or recovery services for terminated accounts.

A reconnection fee of fifty dollars ($50.00) applies to any account that is reactivated after suspension for non-payment. Partial payments do not extend deadlines or prevent late fees unless explicitly agreed to in writing by American Dreams Marketing LLC.

Cancellation Policy

Users may cancel their membership at any time by submitting a cancellation request through the Platform interface or by emailing [email protected]. To avoid being charged for the next billing cycle, cancellation requests must be submitted at least five (5) business days before the next scheduled billing date. Cancellations received with less than five business days' notice will be processed, but the user will be charged for one additional month of service.

Upon cancellation, access to the Platform will continue through the end of the current paid billing period. No pro-rated refunds are provided for early cancellations within a billing cycle. Users are responsible for exporting any data they wish to retain before the cancellation effective date.

9. Metered Usage Fees and Third Party Charges

The Platform relies heavily on Third Party Providers including Twilio, Mailgun, Stripe, OpenAI, ElevenLabs, Workflow AI and others. These companies charge variable usage fees based on consumption of their services including but not limited to phone calls, SMS messages, emails sent, AI API calls, image generation, voice synthesis, data processing and other metered activities.

Users are solely and entirely responsible for all usage-based fees incurred through their account activity. These fees are separate from the monthly membership fee and are charged based on actual consumption. Usage fees include but are not limited to:

• Inbound and outbound phone calls through Twilio or other telephony providers
• SMS and MMS messages sent and received
• Email sending through Mailgun, SendGrid or similar email service providers
• AI conversation actions and API calls through OpenAI, Anthropic or other AI providers
• Premium workflow automation actions and triggers
• Email verification and validation services
• WhatsApp Business API conversation charges
• AI-generated images, graphics or visual content
• Voice synthesis and text-to-speech generation through ElevenLabs or similar providers
• Domain name registration and renewal fees
• Funnel AI credits and advanced funnel building features
• Address autocomplete and geolocation API calls
• Google Maps integration and location services
• Payment processing fees charged by Stripe or other payment gateways
• Data storage overages beyond included limits
• Third-party integrations and API connections

American Dreams Marketing LLC does not control, set or receive these third-party fees. Third Party Providers may change their pricing, fee structures or terms of service at any time without notice to American Dreams Marketing LLC or to you. We are not responsible for price increases, fee changes or service modifications made by Third Party Providers.

Users are responsible for monitoring their own usage within their account dashboard. We may, but are not obligated to, provide usage alerts or spending notifications. If your usage fees reach unusually high levels in a short period, we reserve the right to contact you, temporarily restrict high-cost features or require prepayment of estimated usage fees to prevent fraud or abuse.

Optional spending caps or usage limits may be available within the Platform settings. If you set a spending cap and your usage reaches that limit, certain features may be automatically disabled until the next billing cycle or until you increase your limit. We are not liable for any business interruption, lost opportunities or other damages resulting from usage limits.

Disputed third-party charges must be raised with the applicable Third Party Provider directly. American Dreams Marketing LLC will cooperate reasonably with investigations but does not refund or credit usage fees unless the Third Party Provider issues a refund to us first.

10. Domain Registration and Transfer Policies

If a domain name is purchased through the Platform, within the Go High Level system or facilitated by American Dreams Marketing LLC, it is registered under the Go High Level domain registrar system and is subject to their policies, procedures and technical limitations.

Domain Transfer Process

To transfer a domain registered through our system to an external registrar such as GoDaddy, Namecheap, Cloudflare or any other third-party domain registrar, the client must submit a formal support ticket to American Dreams Marketing LLC via email to [email protected]. The support ticket must include the full domain name, the destination registrar and confirmation that the account is current and in good standing.

Upon receiving a valid transfer request, American Dreams Marketing LLC will submit a secondary transfer ticket to Go High Level on your behalf. Go High Level will then process the request according to their internal procedures. Domain authorization codes (EPP codes or transfer codes) are generally provided within three (3) to five (5) business days, but this timeline is not guaranteed and may be longer due to registrar processing delays, security holds, verification requirements or technical issues.

Transfer Eligibility and Restrictions

Domain transfer requests may be declined if the account is suspended for non-payment, if there are active disputes, chargebacks or unresolved billing issues, if the domain is within sixty (60) days of initial registration or a previous transfer, or if the domain is subject to legal holds or ownership disputes.

Domain transfers may incur fees charged by the receiving registrar. These fees are the sole responsibility of the client. American Dreams Marketing LLC may charge a domain transfer processing fee of twenty-five dollars ($25.00) per domain to cover administrative costs and support time.

Limitations of Liability for Domain Transfers

American Dreams Marketing LLC is not responsible for any delays, failures, errors or complications that occur during or after the domain transfer process. We are not responsible for DNS propagation delays, email service interruptions, website downtime, loss of SEO rankings, broken links, expired SSL certificates or any other technical or business consequences resulting from the transfer. We are not responsible for errors made by the receiving registrar, misconfigured DNS settings or any actions taken by third parties during the transfer process.

Once the authorization code is provided and the transfer is initiated with the receiving registrar, all further responsibility for the domain transfers to the client and the new registrar. American Dreams Marketing LLC has no further obligations related to that domain.

11. Account Transfers to Other Agencies

Users may request to transfer their sub-account, CRM data and client information to another agency or service provider that operates exclusively as a Go High Level agency or white-label reseller. Account transfer requests are subject to approval at the sole and absolute discretion of American Dreams Marketing LLC. We reserve the right to decline any transfer request for any reason including but not limited to non-payment, active disputes, suspected fraud, Terms violations or competitive concerns.

Proprietary Materials Removal

Prior to any approved account transfer, all Proprietary Materials created, developed or owned by American Dreams Marketing LLC will be permanently removed from the account. This includes but is not limited to:

• Custom workflows and automation sequences
• AI conversation scripts, prompts and knowledge bases
• Email templates and marketing sequences designed by our team
• Custom pipeline configurations and sales processes
• Funnel templates and landing page designs created by us
• Trigger-based automations and conditional logic systems
• Custom integrations and API connections built by us
• Training materials, documentation and standard operating procedures
• Branded design systems, style guides and templates

Transferred Assets

The following client-owned or client-generated assets will be included in approved transfers:

• Contact lists and customer records
• Calendar appointments and scheduling data
• Booking history and appointment records
• Message history and conversation logs
• Submitted forms and lead capture data
• Client-uploaded files, images and documents
• Opportunities and deal pipeline data
• Payment transaction history

Transfer Fees and Process

A transfer processing fee of one hundred fifty dollars ($150.00) applies to all account transfers to cover administrative time, data preparation and technical support. This fee must be paid in full before the transfer process begins. All accounts must be current on payments with no outstanding balances, late fees or disputed charges.

All account transfers follow the official Go High Level sub-account transfer process. Transfer timelines typically range from five (5) to ten (10) business days but may be longer depending on account complexity and the receiving agency's readiness. American Dreams Marketing LLC is not responsible for delays caused by the receiving agency, Go High Level system limitations or technical complications during transfer.

12. Artificial Intelligence Tools and Agents

The Platform incorporates artificial intelligence systems, tools and agents provided by Third Party Providers including OpenAI, Anthropic, ElevenLabs, Workflow AI and others. These AI systems are used for conversational chatbots, customer service automation, voice agents, content generation, email writing, workflow suggestions and other intelligent features.

AI Capabilities and Limitations

Users acknowledge and agree that artificial intelligence systems have significant limitations and may:

• Generate factually incorrect, misleading or completely false information
• Produce biased, inappropriate, offensive or harmful content
• Make recommendations that violate laws, regulations or industry standards
• Fail to understand context, nuance or specific business requirements
• Provide inconsistent responses to similar questions
• Misinterpret customer questions or intent
• Generate content that infringes on copyrights, trademarks or other intellectual property rights
• Expose sensitive information or violate data privacy expectations
• Make decisions that result in lost sales, damaged relationships or business harm

User Responsibility for AI Output

Users are solely responsible for reviewing, verifying and approving all AI Output before using it in any business context. You must carefully review all AI-generated emails, messages, responses, content, recommendations and actions before they are sent to customers, published publicly or relied upon for business decisions. You assume all risk and liability for any consequences resulting from AI Output including but not limited to:

• Any business decisions made based on AI recommendations or analysis
• Any communications sent to customers using AI-generated content
• Any legal, regulatory or compliance violations resulting from AI actions
• Any reputational damage caused by inappropriate AI responses
• Any financial losses resulting from AI errors or hallucinations
• Any privacy violations or data breaches involving AI processing

Data Processing and Privacy

AI systems may process User data and Client Content through external Third Party Provider systems and servers. We do not control how these Third Party Providers store, process, use or secure data sent to their AI systems. Users should not upload confidential, sensitive, proprietary or legally protected information into AI tools including trade secrets, financial data, medical records, Social Security numbers, passwords or other sensitive personal information.

No Professional Advice

AI agents and tools do not provide and are not qualified to provide legal advice, medical advice, financial advice, investment recommendations, tax guidance, professional counseling or any other form of licensed professional services. AI Output should never be relied upon as a substitute for consultation with qualified professionals in relevant fields.

13. Intellectual Property Rights

American Dreams Marketing LLC owns and retains all rights, title and interest in and to the Platform, all Proprietary Materials, workflows, automations, designs, templates, training materials, AI scripts, prompts, strategies, processes, methodologies, know-how, branding, trademarks, logos, copyrights and any custom work, developments or intellectual property created by our team.

Limited License Grant

Users receive a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and associated Proprietary Materials solely for their own internal business purposes while subscribed and in good standing. This license is personal to the User and may not be sublicensed, sold, transferred, shared or assigned to any third party without express written permission from American Dreams Marketing LLC.

Prohibited Uses

Users may not copy, clone, duplicate, export, reverse engineer, decompile, disassemble, modify, create derivative works, resell, redistribute, republish or share any part of the Platform or Proprietary Materials. Users may not use the Platform or Proprietary Materials to build competing products or services. Users may not extract or scrape data, automations, workflows, templates or other content from the Platform for use outside of the Platform.

Intellectual Property Survival

All intellectual property rights and ownership remain with American Dreams Marketing LLC even after account cancellation, termination, transfer or expiration. Upon termination for any reason, the license granted to the User immediately terminates and the User must cease all use of the Platform and Proprietary Materials.

Client Content Ownership and License

Users retain ownership of Client Content that they create, upload or provide. However, by using the Platform, Users grant American Dreams Marketing LLC a worldwide, royalty-free, non-exclusive license to use, store, process, display, transmit and modify Client Content solely to the extent necessary to provide the Services, maintain the Platform, improve features, troubleshoot technical issues and perform analytics.

American Dreams Marketing LLC may use anonymized, aggregated or de-identified data derived from Client Content for purposes including AI training, service improvement, benchmarking, marketing case studies and product development. We will not publicly disclose identifiable Client Content without permission except as required by law.

14. Affiliate Program Terms

American Dreams Marketing LLC offers an optional affiliate program that enables approved participants to earn commissions by referring new customers to our Services. Participation in the affiliate program is a privilege, not a right, and is subject to approval and ongoing compliance with these Terms.

Commission Structure

Eligible affiliates earn the following commissions on successfully referred customers:

• Thirty-five percent (35%) recurring monthly commission on the one hundred eleven dollar ($111.00) monthly membership fee for as long as the referred customer remains subscribed
• Ten percent (10%) commission on website build projects, funnel builds and other one-time service fees paid by referred customers

Payment Terms

Commissions are calculated monthly and paid on or around the fifteenth (15th) day of each month for the prior month's qualifying activity. There is no minimum payout threshold. Payments are made via bank transfer, PayPal or other methods as agreed upon. Affiliates must submit a completed IRS Form W-9 or equivalent tax documentation before receiving any commission payments. Affiliates may receive IRS Form 1099-NEC for annual earnings exceeding six hundred dollars ($600.00).

Prohibited Affiliate Activities

We do not pay commissions on fraudulent referrals, self-referrals, circular referral schemes, chargebacks, refunded payments, cancelled memberships within the first thirty (30) days or accounts acquired through deceptive, misleading or unethical marketing practices. Affiliates must not:

• Use misleading advertising, false claims or misrepresent our Services
• Create fake accounts or refer themselves
• Engage in spam, unsolicited messaging or illegal marketing tactics
• Use our brand name, trademarks or logos without written permission
• Bid on our trademarked terms in paid search campaigns
• Simultaneously promote directly competing services or agencies
• Make income claims or guarantees on our behalf

Attribution and Cookie Duration

Referral attribution is tracked through cookies and referral links with a thirty (30) day cookie duration. If a referred user signs up within thirty days of clicking the affiliate link, credit is assigned to the referring affiliate. Referral credit cannot be split or shared between multiple affiliates.

Chargeback and Cancellation Clawback

If a referred customer initiates a chargeback, payment dispute or cancels within the first sixty (60) days, any commissions previously paid on that customer will be deducted from future affiliate payments. If the affiliate has no future earnings, they may be invoiced for the clawback amount.

Termination of Affiliate Status

We reserve the right to remove, suspend or terminate any affiliate at any time for violation of these policies, fraudulent activity, reputational concerns, conflicts of interest or any other reason at our sole discretion. Termination of affiliate status does not entitle the affiliate to payment of pending or future commissions unless specifically agreed in writing.

15. Compliance Requirements

Users are solely responsible for ensuring that all use of the Platform, including but not limited to phone calls, SMS messages, emails, marketing campaigns, lead capture forms, AI-generated communications and automated workflows, complies with all applicable laws, regulations and industry standards in all relevant jurisdictions.

Specific Compliance Obligations

Users must comply with the following regulations and any successor or amended versions:

• Telephone Consumer Protection Act (TCPA) and related FCC regulations
• CAN-SPAM Act governing commercial email
• General Data Protection Regulation (GDPR) for users in the European Union
• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
• A2P 10DLC registration and compliance for business SMS messaging
• Federal Trade Commission Act and related consumer protection regulations
• Payment Card Industry Data Security Standard (PCI DSS) for payment processing
• Health Insurance Portability and Accountability Act (HIPAA) if processing protected health information
• Children's Online Privacy Protection Act (COPPA) if targeting minors
• State-specific privacy laws and data breach notification requirements

Carrier and Provider Compliance

Users acknowledge that telecommunications carriers and email providers actively monitor and filter messages for spam, fraud and compliance violations. American Dreams Marketing LLC is not responsible for messages that are blocked, filtered, flagged or rejected by carriers, email providers or anti-spam systems. We are not responsible for phone number suspensions, 10DLC registration denials, sender reputation damage, domain blacklisting or any enforcement actions taken by carriers, providers or regulatory agencies due to the User's messaging practices.

Consequences of Non-Compliance

Compliance violations may result in immediate account suspension or termination without refund. Users are solely liable for all fines, penalties, legal fees, damages, settlements and other costs resulting from compliance violations or regulatory enforcement actions.

16. Non Disparagement and Feedback Requirements

Users agree to communicate any concerns, complaints, disputes or dissatisfaction directly with American Dreams Marketing LLC through private channels before making any public statements. Users should contact us at [email protected] to address issues and allow reasonable opportunity for resolution.

Public Communication Standards

Users agree not to make knowingly false, misleading or defamatory public statements, reviews, social media posts, videos, blog posts or other communications that are intended to harm or that materially harm the reputation, business operations or goodwill of American Dreams Marketing LLC, its owners or its affiliated persons. This includes but is not limited to false claims about services not rendered, fabricated disputes, misrepresentation of facts or inflammatory statements designed to damage reputation.

Honest Reviews and Feedback

This provision does not prohibit honest, truthful reviews or feedback based on actual experiences. Users are free to share factual accounts of their experiences, express genuine opinions and provide constructive criticism. However, Users agree to first attempt to resolve concerns directly with us before posting negative public reviews.

Cure Period

If a User posts a public complaint or negative review without first contacting us privately, we may request that the User contact us within forty-eight (48) hours to discuss resolution. Good faith participation in resolution efforts demonstrates the User's commitment to fair dealing.

Remedies for Violations

Public attacks, defamatory statements or knowingly false reviews made without prior good faith efforts to resolve the matter privately may result in account termination and potential legal action for damages including reputational harm, lost business and legal fees.

17. Data Security, Backups and Retention

American Dreams Marketing LLC implements reasonable administrative, technical and physical security measures designed to protect User data and Client Content from unauthorized access, disclosure, alteration or destruction. However, no data transmission over the internet or data storage system is completely secure. We cannot and do not guarantee absolute security of any information transmitted to or stored within the Platform.

User Responsibility for Backups

Users are solely responsible for creating, maintaining and storing their own backups of all critical business data, Client Content, contact lists, message history, files, documents, automations, workflows and any other information stored within the Platform. American Dreams Marketing LLC does not provide backup services, data recovery services or guarantees of data availability. Users should regularly export important data and store it securely in external locations.

Data Retention After Cancellation

Upon voluntary cancellation of an active, paid account in good standing, account data may be retained in an archived state for up to thirty (30) days to allow for potential reactivation. After thirty days, all data may be permanently deleted. American Dreams Marketing LLC is under no obligation to retain data beyond thirty days or to provide data exports after cancellation.

Data Deletion After Termination

Accounts terminated for non-payment, Terms violations or other cause may have all associated data permanently deleted immediately upon termination without any grace period or opportunity for data retrieval. American Dreams Marketing LLC has no obligation to provide advance notice, data exports or recovery services for terminated accounts.

No Liability for Data Loss

American Dreams Marketing LLC is not responsible for any data loss, data corruption, incomplete data, missing files, deleted records or access disruptions caused by Third Party Provider outages, system failures, software bugs, user error, unauthorized access, malicious attacks, natural disasters or any other cause. Users assume all risk of data loss and must maintain independent backups.

18. Service Level Expectations and Uptime

American Dreams Marketing LLC does not guarantee any specific uptime percentage, service availability level or response time. The Platform is provided on an as is and as available basis. We do not commit to any service level agreement (SLA), guaranteed uptime metrics or performance benchmarks.

Maintenance and Downtime

We reserve the right to perform scheduled maintenance, emergency maintenance, system upgrades, security patches or infrastructure changes at any time with or without advance notice. Maintenance windows may result in temporary unavailability of the Platform or specific features. We will make reasonable efforts to minimize disruption but are not liable for any business impact caused by maintenance activities.

Third Party Dependencies

Platform availability depends heavily on Third Party Providers including Go High Level, AWS, Twilio, Stripe, OpenAI and others. We have no control over the uptime, performance or availability of these external systems. Outages, degraded performance or service interruptions caused by Third Party Providers are beyond our control and we are not liable for any resulting business impact.

Support Response Times

We strive to respond to support requests in a timely manner, but we do not guarantee specific response times or resolution times. Support is provided during normal business hours via email and support ticket systems. We do not offer 24/7 support, phone support or emergency support guarantees. Complex technical issues may require extended investigation and coordination with Third Party Providers.

19. Force Majeure and Third Party Dependencies

American Dreams Marketing LLC is not liable for any failure or delay in performance of the Services or Platform caused by circumstances beyond our reasonable control. This includes but is not limited to:

• Third Party Provider outages, failures or service degradations (Go High Level, Twilio, Stripe, AWS, OpenAI, etc.)
• Internet infrastructure failures, DNS outages or network disruptions
• Cyber attacks, distributed denial of service attacks, hacking attempts or security breaches
• Natural disasters, severe weather events, earthquakes, floods or fires
• Pandemics, epidemics or public health emergencies
• War, terrorism, civil unrest or government actions
• Power outages, equipment failures or data center issues
• Labor disputes, strikes or workforce disruptions
• Changes in laws, regulations or Third Party Provider terms that impact service delivery

In the event of force majeure circumstances, our obligations under these Terms are suspended for the duration of the event. We will make reasonable efforts to resume normal operations as soon as practicable but are not liable for any delays, damages or losses resulting from force majeure events.

20. No Guarantees or Warranties

The Platform and Services are provided on an as is and as available basis without any guarantees, promises or assurances of any kind. American Dreams Marketing LLC does not guarantee, warrant or promise:

• That the Platform will be uninterrupted, error-free, bug-free or available at all times
• That any specific features, tools or integrations will function as expected or meet User requirements
• That the Platform will be compatible with User systems, devices or software
• That data will be secure, backed up or recoverable
• That AI Output will be accurate, appropriate or useful
• That Users will achieve any specific business results, outcomes or objectives
• That Users will generate leads, sales, revenue, conversions or customer engagement
• That marketing campaigns will perform well or produce any particular results
• That emails will be delivered, messages will be received or calls will connect successfully
• That Third Party Providers will remain available or maintain current service levels

The User acknowledges that business success depends on many factors outside of our control including market conditions, competition, User skills, content quality, targeting strategies, offer attractiveness and customer behavior. The User assumes all risk associated with the use of the Platform and Services.

21. Warranty Disclaimer

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMERICAN DREAMS MARKETING LLC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE.

NO ORAL OR WRITTEN INFORMATION, ADVICE, REPRESENTATIONS OR STATEMENTS MADE BY AMERICAN DREAMS MARKETING LLC, ITS EMPLOYEES, CONTRACTORS OR AFFILIATES CREATE ANY WARRANTY OR MODIFY THIS DISCLAIMER IN ANY WAY.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW.

22. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AMERICAN DREAMS MARKETING LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES AND PARTNERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND ARISING FROM OR RELATED TO THE USE OF OR INABILITY TO USE THE PLATFORM OR SERVICES.

THIS INCLUDES BUT IS NOT LIMITED TO DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST SALES, LOST BUSINESS OPPORTUNITIES, LOST DATA, BUSINESS INTERRUPTION, REPUTATIONAL HARM, REGULATORY FINES, LEGAL FEES, LOSS OF GOODWILL OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES, EVEN IF AMERICAN DREAMS MARKETING LLC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF AMERICAN DREAMS MARKETING LLC FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE USE OF THE PLATFORM EXCEED THE TOTAL AMOUNT PAID BY THE USER TO AMERICAN DREAMS MARKETING LLC DURING THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE LAW.

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, STATUTE OR ANY OTHER LEGAL OR EQUITABLE THEORY.

23. Indemnification

Users agree to defend, indemnify and hold harmless American Dreams Marketing LLC, its owners, officers, directors, employees, contractors, agents, affiliates, successors and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses and fees (including reasonable attorneys' fees and legal costs) arising from or related to:

• User's use or misuse of the Platform or Services
• User's violation of these Terms or any applicable law, regulation or third-party rights
• User's Client Content, including any claims of copyright infringement, trademark violation, defamation, privacy violation or other intellectual property claims
• User's marketing practices, communications, campaigns or business operations
• User's failure to comply with TCPA, CAN-SPAM, GDPR, CCPA or other regulations
• User's relationships with customers, vendors, employees or other third parties
• Claims brought by third parties harmed by AI Output generated through User's account
• Disputes, chargebacks or fraud claims related to User's business activities
• Any breach of security, unauthorized access or data breach involving User's account

American Dreams Marketing LLC reserves the right to assume the exclusive defense and control of any matter subject to indemnification by User, in which case User will cooperate fully in asserting any available defenses. This indemnification obligation survives termination of these Terms.

24. Termination Rights and Account Suspension

American Dreams Marketing LLC reserves the right to suspend, restrict or terminate any User account at any time, with or without cause, with or without notice, at our sole and absolute discretion. Termination may occur for any reason including but not limited to:

• Non-payment of fees, late payments or failed payment methods
• Violation of these Terms or any applicable laws or regulations
• Compliance violations or risky marketing practices
• Abusive behavior, harassment or threats directed at our staff
• Fraudulent activity, suspicious transactions or chargeback patterns
• Use of the Platform for illegal purposes or harmful activities
• Uploading malicious code, viruses or prohibited content
• Excessive usage that impacts system performance for other users
• Misrepresentation of identity or business information
• Public disparagement, defamation or knowingly false statements
• Any conduct that we determine to be harmful to our business, reputation or other users

Effects of Termination

Upon termination for any reason:

• User's access to the Platform is immediately revoked
• User's license to use Proprietary Materials immediately terminates
• No refunds are provided for unused portions of subscription periods
• All data may be permanently deleted without opportunity for recovery
• All outstanding fees, usage charges and late fees become immediately due and payable
• User must cease all use of the Platform and Proprietary Materials

Survival of Terms

The following sections survive termination: Intellectual Property Rights, Indemnification, Limitation of Liability, Warranty Disclaimer, Governing Law and Arbitration, and any other provisions that by their nature should reasonably survive.

25. Beta Features and Experimental Tools

The Platform may include beta features, experimental tools, preview functionality or early-access capabilities that are still under development and have not been fully tested. These features are provided for evaluation purposes and may be unstable, incomplete, insecure or unreliable.

Beta Feature Disclaimers

Beta features are provided as is without any warranties or guarantees. American Dreams Marketing LLC may modify, suspend, discontinue or remove beta features at any time without notice. We are not responsible for data loss, system errors, security vulnerabilities or any other issues arising from the use of beta features.

Users who choose to use beta features acknowledge and accept all risks associated with experimental functionality. Beta features should not be used for critical business operations or production environments until they have been officially released as stable features.

26. Governing Law, Venue and Arbitration

These Terms and any disputes arising from or related to these Terms, the Platform or the Services are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law principles.

Informal Resolution Requirement

Before initiating any formal legal action, arbitration or dispute resolution proceeding, the parties agree to first attempt to resolve any dispute informally through good faith negotiations. The complaining party must send written notice describing the dispute and proposed resolution to the other party. The parties will then engage in informal discussions for a period of thirty (30) calendar days in an attempt to resolve the matter amicably.

Binding Arbitration

If informal resolution is unsuccessful after thirty days, any dispute, controversy or claim arising from or related to these Terms, the Platform or the Services must be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration will be conducted in Atlantic County, New Jersey, or remotely via video conference if agreed by both parties.

The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party will bear its own costs and attorneys' fees unless the arbitrator determines that one party is the prevailing party, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party.

Arbitration Opt-Out

Users may opt out of the arbitration requirement by sending written notice to [email protected] within thirty (30) calendar days of first accepting these Terms. The opt-out notice must include the User's full name, email address and a clear statement that the User wishes to opt out of arbitration. Users who opt out may bring claims in court subject to the venue and jurisdiction provisions below.

Small Claims Court Exception

Either party may bring an individual action in small claims court if the claim qualifies for small claims court jurisdiction and remains in small claims court. Small claims actions are exempt from the arbitration requirement.

Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, USERS WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, REPRESENTATIVE ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS OR CONSOLIDATED PROCEEDINGS. ALL DISPUTES MUST BE BROUGHT INDIVIDUALLY. THIS CLASS ACTION WAIVER CANNOT BE SEVERED FROM THE ARBITRATION AGREEMENT.

Venue and Jurisdiction

For any claims not subject to arbitration (such as small claims court actions or claims by Users who opted out of arbitration), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Atlantic County, New Jersey. Users waive any objections to venue or inconvenient forum.

27. Modifications to These Terms

American Dreams Marketing LLC reserves the right to modify, update, revise or replace these Terms at any time at our sole discretion. We may make changes to reflect changes in law, regulatory requirements, business practices, Platform features, Third Party Provider terms, pricing structures or for any other reason.

When we make material changes to these Terms, we will update the "Effective" date at the top of this document and may notify Users via email, platform notification or by posting a notice on our website. However, we are not obligated to provide individual notice of changes.

The most current version of these Terms will always be available at americandreamsmarketing.com/terms. It is the User's responsibility to review these Terms periodically for changes. Continued use of the Platform or Services after changes are posted constitutes acceptance of the modified Terms. If a User does not agree to the modified Terms, the User must immediately discontinue use of the Platform and cancel their account.

28. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction or arbitrator, such provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent, or if such modification is not possible, the provision will be severed from these Terms. The invalidity or unenforceability of any provision will not affect the validity or enforceability of any other provision, and all other provisions will remain in full force and effect.

29. Entire Agreement

These Terms, together with any additional policies, guidelines or rules referenced herein or posted on the Platform, constitute the entire agreement between the User and American Dreams Marketing LLC regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, negotiations, proposals, representations, warranties and communications, whether written or oral, between the parties.

No amendment, modification or waiver of any provision of these Terms will be effective unless made in writing and signed by an authorized representative of American Dreams Marketing LLC. Any prior agreements, proposals, quotes, verbal commitments or understandings related to Build-A-Brand Worldwide LLC or any predecessor entity are null and void and have no effect on this agreement.

30. Contact Information

For questions, concerns, support requests or legal notices regarding these Terms or the Platform, please contact:

American Dreams Marketing LLC
274 W Park Ave
Egg Harbor City, New Jersey 08215
Email: [email protected]
Website: americandreamsmarketing.com

Last Updated: November 14, 2025
Version 2.0