1. Introduction

This Privacy Policy describes how American Dreams Marketing LLC (“Company,” “we,” “us,” or “our”), based in La Grange, Kentucky 40031, United States, collects, uses, shares, stores, protects, and processes personal information from users (“you,” “your”) of our website at https://americandreamsmarketing.com, our software platform, CRM tools, websites, funnels, automations, AI tools, messaging features, client support systems, forms, calendars, communities, memberships, and all related services (collectively, the “Services” or “Platform”).

By using the Services, submitting information, creating an account, booking a call, opting into communications, purchasing services, using client tools, or continuing to access the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of the Services.

We operate primarily within the United States and comply with applicable U.S. federal and state privacy, marketing, communications, and consumer protection laws, including TCPA, CAN-SPAM, CCPA/CPRA where applicable, A2P 10DLC requirements, and other applicable regulations.

2. Business History and Entity Status

American Dreams Marketing LLC is the active business entity responsible for this Privacy Policy and the current operation of our website, services, platform access, client support, marketing, automation, and software-related services.

American Dreams Marketing LLC previously used, referenced, operated near, or transitioned from prior business names, brands, projects, or entities, including Build-A-Brand Worldwide or related concepts. Any prior names, websites, offers, systems, or references are superseded by American Dreams Marketing LLC unless otherwise stated in a current written agreement.

This Privacy Policy applies only to the current operations of American Dreams Marketing LLC and does not create responsibility for any prior dissolved, inactive, unaffiliated, or predecessor entity unless specifically required by law or expressly assumed in writing.

3. Information We Collect

3.1 Information You Provide

We may collect information you voluntarily provide to us, including:

• Account Information: name, email address, phone number, business name, username, password, business address, billing address, and account preferences.
• Contact and Lead Information: information submitted through forms, calendars, funnels, surveys, chat widgets, support tickets, audits, discovery calls, landing pages, and onboarding forms.
• Payment Information: payment details processed securely by Stripe, PayPal, or other payment processors. We do not store full credit card numbers on our own servers.
• User Content: contacts, campaigns, websites, funnels, forms, surveys, automations, CRM records, emails, SMS messages, call notes, files, images, videos, brand assets, business details, documents, and content you create, upload, import, or provide.
• Communication Data: support requests, chat messages, emails, SMS messages, phone calls, call recordings if enabled, appointment notes, feedback, testimonials, and correspondence with our team.
• Affiliate or Ambassador Information: referral details, payment information, W-9 forms, tax identification information where required, commission records, and program activity.
• Client Setup Information: domain details, DNS records, Google Business Profile information, Search Console information, login credentials you choose to provide, business hours, service areas, products, services, pricing, and branding materials.
• AI Configuration Data: prompts, chatbot instructions, voice agent instructions, knowledge base content, training documents, sample responses, FAQs, and data used to configure AI tools.

3.2 Information Collected Automatically

When you visit our website or use the Platform, we may automatically collect:

• Usage Data: pages visited, features used, forms submitted, actions taken, time spent, clicks, scroll behavior, user paths, and platform activity.
• Device Information: IP address, browser type, operating system, device identifiers, referring URLs, screen size, and approximate location derived from IP address.
• Log Data: access times, authentication events, errors, API calls, webhook activity, failed actions, security logs, and system records.
• Cookies and Tracking Data: data collected through cookies, pixels, analytics tools, advertising tags, remarketing tools, and similar technologies.
• Communication Metadata: date, time, sender, recipient, message type, delivery status, opt-in/opt-out status, and carrier or provider status related to SMS, MMS, email, phone, and messaging systems.

3.3 Information from Third Parties

We may receive information from third-party services you connect or authorize, including:

• Payment processors such as Stripe or PayPal.
• CRM and platform infrastructure providers.
• Email, SMS, phone, and messaging providers.
• AI providers, transcription tools, and voice tools.
• Google tools such as Google Analytics, Google Search Console, Google Business Profile, Google Maps, Google Ads, and related services.
• Meta platforms, advertising platforms, social media platforms, and lead sources.
• Publicly available business information, directory listings, websites, and search results.
• Referral, affiliate, ambassador, or partner submissions.

4. How We Use Your Information

We use information for legitimate business purposes, including to:

• Provide, operate, maintain, and improve the Platform and Services.
• Create and manage accounts, subscriptions, memberships, communities, and client access.
• Build websites, funnels, CRM systems, automations, forms, calendars, AI tools, and related systems.
• Process payments, invoices, subscriptions, commissions, refunds where applicable, and billing records.
• Provide customer support, onboarding, troubleshooting, and account assistance.
• Send service updates, account notifications, appointment reminders, support responses, onboarding messages, and transactional communications.
• Send marketing communications where permitted and with opt-out options.
• Detect fraud, prevent abuse, protect security, investigate suspicious activity, enforce our Terms, and comply with legal obligations.
• Analyze usage trends, platform performance, user experience, and feature adoption.
• Configure, operate, monitor, and improve AI tools, chatbots, voice agents, automations, and support systems.
• Process affiliate, ambassador, referral, or partner commissions and tax documentation.
• Submit or support A2P 10DLC, toll-free verification, carrier registration, and messaging compliance where applicable.
• Support Google Business Profile, Google Search Console, analytics, indexing, SEO, and advertising setup where requested.
• Comply with applicable laws, regulations, subpoenas, court orders, provider rules, and regulatory requirements.

5. How We Share Your Information

We do not sell your personal information for money. We share information only as needed to operate our business, provide Services, comply with law, support integrations, process payments, deliver communications, secure the Platform, or as otherwise described in this Privacy Policy.

5.1 Service Providers and Subcontractors

We may share information with service providers, subcontractors, software vendors, infrastructure providers, payment processors, communication providers, email providers, AI providers, analytics providers, hosting providers, and support providers who help us deliver the Services.

These providers may process information on our behalf for functions such as CRM hosting, website hosting, software access, phone/SMS delivery, email delivery, payment processing, AI processing, data storage, analytics, security, customer support, and account operations.

5.2 Legal Requirements

We may disclose information when required by law, subpoena, court order, legal process, regulatory request, government authority, or when we believe disclosure is necessary to protect our rights, safety, users, clients, Third Party Providers, or the public.

5.3 Business Transfers

If we are involved in a merger, acquisition, reorganization, financing, sale of assets, business transition, or similar transaction, your information may be transferred as part of that transaction, subject to reasonable confidentiality and privacy protections.

5.4 With Your Direction or Consent

We may share information when you authorize or direct us to do so, such as when you connect third-party integrations, request domain setup, authorize Google access, connect payment tools, submit information through forms, or ask us to configure services on your behalf.

5.5 Aggregated or De-Identified Data

We may use or share aggregated, anonymized, or de-identified data that cannot reasonably identify you for analytics, product improvement, benchmarking, research, case studies, or business reporting.

5.6 SMS and Mobile Information Sharing Restriction

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, platform operations, message delivery, and technical support, is permitted.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

6. Third Party Service Providers

The Platform and Services rely on Third Party Providers. These providers have their own privacy policies, security practices, data retention rules, pricing, terms, and compliance obligations. We do not control their independent data practices and are not responsible for their privacy or security practices beyond our own relationship with them.

• HighLevel / LeadConnector: platform infrastructure, CRM, sites, funnels, forms, calendars, conversations, automation, phone, email, payments, and related white-label platform services.
• Stripe: payment processing, subscriptions, invoices, and transaction records.
• PayPal: payments, payouts, affiliate or ambassador payments where used.
• Twilio / LeadConnector Phone / Telecommunications Providers: SMS, MMS, phone numbers, voice, carrier routing, and A2P messaging infrastructure.
• Mailgun, SendGrid, SMTP, or LeadConnector Email: email delivery, sender infrastructure, and email analytics.
• OpenAI, Anthropic, ElevenLabs, and AI Providers: AI chat, AI content, AI voice, transcription, summarization, and automation tools.
• Google: analytics, Search Console, Google Business Profile, Google Maps, Ads, Tag Manager, fonts, and other Google services.
• Meta: advertising, pixels, social integrations, messaging, and related tools where connected.
• Cloudflare, AWS, or Hosting Providers: security, hosting, CDN, DNS, and infrastructure services.
• App Marketplace and Integration Providers: third-party apps, connectors, automations, and integrations that you choose to connect.

You should review the privacy policies and terms of any third-party service you use, connect, authorize, or rely upon through the Platform.

7. Artificial Intelligence and Data Processing

The Platform may use artificial intelligence for chatbots, voice agents, content generation, customer support, workflow suggestions, classification, transcription, summarization, image generation, email writing, SMS drafting, call analysis, and automation support.

When you use AI features, data may be sent to third-party AI providers or processed through AI-related infrastructure. This may include prompts, messages, transcripts, customer questions, knowledge base documents, business information, files, instructions, and outputs.

Important: Do not include passwords, Social Security numbers, financial account credentials, government identification numbers, protected health information, sensitive legal information, confidential trade secrets, or other highly sensitive information in AI prompts, AI knowledge bases, chatbot conversations, or voice agent scripts unless you have lawful authority, consent, proper safeguards, and fully understand the risk.

AI systems may generate inaccurate, misleading, inappropriate, biased, incomplete, outdated, or harmful content. You are responsible for reviewing and approving AI Output before using it in your business, sending it to customers, publishing it, relying on it, or allowing it to trigger automated actions.

We may use aggregated, anonymized, or de-identified data to improve systems, troubleshoot AI features, improve platform setup, create training resources, and enhance service quality. We do not intentionally use identifiable Client Content for public AI training without permission, unless de-identified, aggregated, required by law, or otherwise permitted by applicable provider settings and agreements.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, password protection, encryption in transit where available, account restrictions, platform permissions, monitoring, and reasonable security practices.

However, no website, platform, software system, email system, AI tool, phone system, payment system, cloud provider, or internet transmission is completely secure. We cannot guarantee absolute security.

You are responsible for keeping your credentials secure, using strong passwords, limiting user permissions, monitoring account activity, maintaining backups, and notifying us immediately at [email protected] if you suspect unauthorized access.

9. Data Retention and Deletion

We retain information while your account is active and as needed to provide Services, comply with legal obligations, resolve disputes, enforce agreements, process payments, complete tax records, support security, and maintain business operations.

9.1 After Account Cancellation

When you voluntarily cancel an account in good standing, account data may be retained in an archived state for up to thirty (30) days to allow reactivation, support, transition, or export. After thirty (30) days, account data may be permanently deleted.

9.2 After Account Termination

Accounts terminated for non-payment, chargebacks, fraud, abuse, compliance violations, security issues, or Terms violations may be immediately and permanently deleted without any grace period, export option, or recovery option.

9.3 Financial Records

Transaction records, invoices, payment history, tax documents, commission records, chargeback records, and related financial records may be retained for seven (7) years or longer where required for accounting, tax, legal, compliance, audit, or business purposes.

9.4 Third Party Retention

Third Party Providers may retain information according to their own privacy policies, security policies, legal obligations, and retention schedules. We do not control all retention periods used by Third Party Providers.

9.5 Backups

Deleted data may remain in backups, logs, or archival systems for a limited time before deletion through ordinary backup cycles. We are not obligated to restore deleted data unless required by law or agreed in writing.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to legal, contractual, security, billing, and operational limitations.
• Request a copy of your data in a portable format where applicable.
• Opt out of marketing communications.
• Opt out of certain targeted advertising or sharing where applicable.
• Limit certain uses of sensitive personal information where applicable.
• Appeal a denied privacy rights request where state law provides that right.

To exercise privacy rights, email [email protected] with “Privacy Rights Request” in the subject line. We may need to verify your identity before completing the request. We will respond within the timeframe required by applicable law, generally within 30 to 45 days.

Some requests may be denied or limited where we need to retain information for legal compliance, billing, security, dispute resolution, fraud prevention, tax records, business operations, contract enforcement, or where deletion would interfere with another person’s rights.

11. Cookies and Tracking Technologies

We use cookies, pixels, tags, scripts, local storage, tracking links, analytics tools, and similar technologies for essential site functions, security, analytics, advertising, remarketing, form tracking, funnel tracking, lead attribution, and user experience.

11.1 Types of Cookies and Tracking

• Essential Cookies: required for login, security, forms, sessions, account access, payments, and platform functionality.
• Analytics Cookies: help us understand traffic, page performance, user behavior, and website improvements.
• Advertising Cookies and Pixels: may be used for remarketing, ad performance, attribution, and audience measurement through platforms such as Google or Meta.
• Platform Cookies: may be set by the Platform, forms, calendars, chat widgets, funnels, client portals, or embedded tools.

11.2 Managing Cookies

You can control cookies through your browser settings. Blocking cookies may prevent certain website or Platform features from working properly.

We honor Global Privacy Control (GPC) signals where required by applicable law as an opt-out of certain sharing or targeted advertising.

12. Children's Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it as required by law.

If you believe a child under 13 has provided information to us, contact [email protected].

13. SMS, TCPA and A2P 10DLC Compliance

13.1 Consent to Receive Messages

By providing your mobile phone number and opting in through a web form, checkbox, booking form, chat, verbal consent, written consent, or other permitted opt-in method, you consent to receive SMS/MMS messages from American Dreams Marketing LLC. These may include appointment reminders, account notifications, service updates, customer support messages, order updates, onboarding messages, and, where separately permitted, marketing messages.

Message frequency varies. Message and data rates may apply. Consent is not required to purchase goods or services.

13.2 Opt Out

Reply STOP to opt out of SMS/MMS messages. You may receive one confirmation message. For help, reply HELP or contact [email protected].

13.3 TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA) and related rules where applicable. We will only send marketing text messages or make marketing calls to mobile phones where consent or another lawful basis exists.

13.4 A2P 10DLC and Carrier Compliance

We may use A2P 10DLC registered numbers, toll-free numbers, or other approved business messaging routes for SMS/MMS messaging. A2P 10DLC registration is a U.S. carrier requirement for application-to-person business messaging. Approval, deliverability, carrier filtering, and message routing depend on carrier rules and Third Party Providers.

13.5 Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, platform operations, message delivery, and technical support, is permitted.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

13.6 Carrier Limitations

Carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier networks, registration status, filtering, phone number reputation, provider policies, recipient device settings, and factors outside our control.

14. User Compliance Responsibilities

If you use the Platform to collect, store, process, import, message, call, email, automate, analyze, or manage personal information from your own customers, leads, contacts, subscribers, patients, clients, prospects, team members, or third parties, you are responsible for your own compliance obligations.

• Obtaining proper consent before collecting personal information.
• Providing clear privacy notices and terms to your contacts.
• Complying with TCPA, CAN-SPAM, CCPA, CPRA, GDPR if applicable, A2P 10DLC, carrier rules, and all applicable privacy and marketing laws.
• Honoring opt-out, unsubscribe, STOP, HELP, do-not-contact, deletion, and privacy requests promptly.
• Maintaining consent records and documentation.
• Securing personal information under your control.
• Responding to privacy rights requests from your contacts.
• Ensuring your forms, websites, funnels, calendars, chat widgets, and opt-in language are compliant.
• Ensuring AI tools do not disclose sensitive, confidential, or unauthorized information.

You must not use the Platform to send unsolicited marketing, violate privacy laws, engage in deceptive practices, scrape data unlawfully, upload stolen data, or communicate with people without proper consent.

15. U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under state privacy laws. These may include the right to access, correct, delete, obtain a copy of, or opt out of certain uses of personal information.

To exercise state privacy rights, email [email protected] with your state name and request type in the subject line.

If your request is denied and your state provides an appeal right, you may appeal by emailing us with “Privacy Appeal” in the subject line and explaining why you believe the decision should be reconsidered.

16. California Privacy Rights (CCPA/CPRA)

16.1 Categories of Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers: name, email, phone number, IP address, account identifiers, and device identifiers.
• Customer Records: account information, billing information, business information, and support records.
• Commercial Information: purchases, subscriptions, invoices, transaction history, and service activity.
• Internet or Network Activity: browsing behavior, page visits, cookies, log data, and Platform usage.
• Geolocation Data: approximate location derived from IP address.
• Audio, Electronic, or Visual Data: call recordings, voicemails, chat transcripts, images, files, or videos if enabled or provided.
• Professional or Business Information: business name, industry, role, service needs, business goals, and company details.
• Inferences: preferences, interests, lead source, likely service needs, usage patterns, or business readiness indicators.
• Sensitive Personal Information: only where voluntarily provided or required for payment, tax, compliance, or account operations, and not used for purposes beyond those permitted by law.

16.2 Sale and Sharing

We do not sell personal information for money. We may use advertising, analytics, or tracking technologies that could be considered “sharing” under California law when used for cross-context behavioral advertising.

You may opt out of such sharing by emailing [email protected] with “Do Not Share My Information” in the subject line or by enabling Global Privacy Control (GPC) where supported.

SMS and mobile opt-in data is excluded from advertising sharing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

16.3 California Rights

California residents may have the right to:

• Know what personal information we collect, use, disclose, or share.
• Access personal information we maintain about them.
• Request deletion of personal information, subject to exceptions.
• Request correction of inaccurate personal information.
• Opt out of sharing for targeted advertising where applicable.
• Limit certain uses of sensitive personal information where applicable.
• Not be discriminated against for exercising privacy rights.

17. Non-Discrimination Policy

We will not discriminate against you for exercising privacy rights. We will not deny services, charge different prices, provide a different quality of service, or retaliate solely because you exercised privacy rights. However, certain requests may affect our ability to provide Services if the requested data is required to operate, bill, secure, or support your account.

18. International Users

American Dreams Marketing LLC is based in the United States. If you access the Services from outside the United States, you understand that your information may be processed, stored, and transferred in the United States or other countries where our Third Party Providers operate.

Data protection laws in the United States may differ from those in your jurisdiction. By using the Services, you consent to the transfer and processing of your information in the United States and other applicable locations where service providers operate.

19. Data Breach Notification

If we become aware of a data breach affecting personal information under our control, we will investigate and take reasonable steps to respond. Where required by applicable law, we will notify affected individuals, customers, regulators, or other required parties within applicable legal timeframes.

If a breach involves Third Party Provider systems, notification timelines and information may depend on that provider’s investigation, reports, and cooperation.

20. Changes to This Privacy Policy

We may update this Privacy Policy at any time to reflect changes in law, platform features, business practices, AI tools, tracking technologies, Third Party Providers, carrier rules, messaging requirements, or data practices.

We will post the updated version at https://americandreamsmarketing.com/privacy and update the effective date. For material changes, we may notify you by email, platform notification, website notice, or other reasonable method.

Continued use of the Services after changes are posted means you acknowledge the updated Privacy Policy.

21. Contact Information

For privacy questions, rights requests, SMS opt-out issues, data requests, or concerns:

American Dreams Marketing LLC
La Grange, Kentucky 40031
United States
Email: [email protected]
Website: https://americandreamsmarketing.com